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Self-service order management

Give employees a simple way to order print materials, track progress, and manage requests without emails, spreadsheets, or manual coordination.

Customer's Canvas Portal brings the entire ordering experience into a single place. Employees can find products, personalize them when needed, submit requests, and monitor their progress through an intuitive self-service interface, while print teams spend less time answering questions and more time producing work.

Self-service order management capabilities

Streamlined ordering

Make ordering print as easy as shopping online

Employees shouldn't have to learn print terminology or understand internal production processes just to order business cards or marketing materials. Customer's Canvas Portal guides users through a simple ordering experience that minimizes unnecessary steps and helps them submit requests quickly and confidently.

Why it matters

  • Reduce the time it takes to place an order.
  • Eliminate unnecessary administrative work for employees.
  • Minimize routine requests handled by the print team.
  • Standardize ordering through a single centralized portal.

Real-time status tracking

Let employees check progress without sending another email

One of the most common questions print teams receive is, "What's the status of my order?" Customer's Canvas Portal gives employees direct visibility into their requests through a personal dashboard, allowing them to follow progress from submission through approval, production, and fulfillment. When users can find answers themselves, production teams spend less time responding to status inquiries and more time delivering results.

Why it matters

  • Give employees visibility into their orders at every stage.
  • Reduce status requests and follow-up emails.
  • Improve transparency throughout the production process.
  • Increase confidence by keeping everyone informed.

One place for every print request

The easier it is to place an order, the more likely employees are to follow the approved process instead of relying on emails, phone calls, or ad hoc requests.

Customer's Canvas Portal centralizes print ordering in a single self-service experience that is intuitive for employees and efficient for production teams. See how self-service ordering can reduce routine work and improve the experience for everyone involved in your print operation.