Meet us at PRINTING United 26. Las Vegas, NV. Sep. 23 - 25. Learn more

Order execution & fulfillment

Turn approved orders into production-ready jobs automatically. Generate print-ready files, deliver them to the right production system, and keep everyone informed as work progresses.

Customer's Canvas Portal bridges the gap between ordering and production, replacing manual handoffs with an automated workflow that saves time, reduces errors, and keeps jobs moving.

Order execution & fulfillment capabilities

Print-ready file generation

Go from approval to production without manual prepress work.

Once an order is approved, Customer's Canvas Portal automatically generates high-quality print-ready output based on the approved design and personalization data. Production teams receive files that are ready for manufacturing, reducing repetitive manual preparation and helping jobs reach the press faster.

Why it matters

  • Automatically generate production-ready output.
  • Reduce manual prepress preparation.
  • Ensure production matches the approved design.
  • Shorten the time between approval and manufacturing.

Seamless data transfer

Deliver files and job information where they need to go.

A print-ready file is only part of the production package. Quantities, delivery details, product options, and other order information need to arrive together. Customer's Canvas Portal automatically transfers production files and associated order metadata to your internal in-plant operation or external print partners, reducing manual handling and helping production start without unnecessary delays.

Why it matters

  • Eliminate manual file transfers.
  • Send production files together with order information.
  • Route jobs to internal or external production partners.
  • Reduce the risk of missing or mismatched job details.

Adaptable status system

Reflect your production process instead of changing it.

Every print operation has its own terminology and production stages. Some use "Prepress" and "Finishing." Others track "Awaiting Materials," "On Press," or "Ready for Pickup." Customer's Canvas Portal lets you configure order statuses to match your existing workflow, giving employees, managers, and production teams visibility into progress without forcing you to adopt a predefined process.

Why it matters

  • Match statuses to your existing production workflow.
  • Give users clear visibility into order progress.
  • Keep stakeholders informed automatically.
  • Adapt the portal to your operation instead of changing your operation.

From approval to production without unnecessary handoffs

The fastest production workflow is the one that doesn't depend on emails, shared folders, or manual coordination.

Customer's Canvas Portal helps automate the journey from approved order to finished product by generating production-ready files, transferring them to the right destination, and keeping everyone informed every step of the way.